Patrick Spins Casino Privacy Policy

This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you register, deposit, place bets or use services at Patrick Spins. We describe the types of information we handle, why we process it and the choices available to you. If you have questions about privacy or wish to exercise a right, please contact [email protected].

Types of data we collect

Personal data

When you create an account or verify identity we may collect name, date of birth, postal address, email, phone number and identity documents for verification. We also collect payment details needed to process deposits and withdrawals, subject to secure handling.

Technical data

We collect device and connection information such as IP address, browser type, operating system, device identifiers and location data derived from your connection. This helps us deliver the site, detect fraud and improve performance.

Transactional data

We record account activity including deposits, withdrawals, bets, game play, bonuses claimed, wins and losses. This information supports customer service, account management and regulatory checks where required.

How we use your information

We use data to open and manage your account, process payments, verify identity, prevent fraud, provide customer support and comply with legal obligations. We may also use information to send account notices and, where you have opted in, relevant marketing communications. You can opt out of marketing at any time.

Data protection practices

We apply technical and organisational measures to protect personal data, including access controls and encryption for data in transit and at rest where appropriate. Access to sensitive information is limited to authorised staff and service providers who need it to perform their roles. We require identity verification for large withdrawals or when risk checks are triggered.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, perform analytics and support marketing. Most browsers allow you to control or block cookies via settings, but disabling certain cookies may affect functionality. For detailed preferences use your browser or account cookie settings.

User rights

You have rights to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion or restriction of processing in certain circumstances. You may also object to processing for direct marketing and withdraw any consent you have given. We will respond to valid requests and may ask for verification to protect your account.

Access, correction and deletion

You can review and update some details in your account settings. For other requests contact [email protected] with sufficient information to identify your account. Requests may affect your ability to use some services, for example if identity checks are incomplete.

Information sharing and third parties

We share personal data with service providers who assist with payments, identity verification, fraud prevention, analytics and customer support. We may disclose information to comply with legal obligations or to protect our rights. We expect third parties to apply appropriate safeguards when processing your data on our behalf.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or practices. Material changes will be posted on the site and where appropriate communicated to you. Continued use of your account after changes indicates acceptance of the updated policy.